With spring around the corner, it's time to start planning for the upcoming lawn care season. Finding a lawn care company in the North Shore that you can trust can be difficult, especially when you Google, “lawn companies near me,” and a long list of them appear. Different lawn care companies can specialize in different treatments such as, fertilizing, weed control, landscaping, or lawn mowing. When you are looking for the right lawn care company that will give you the best results, there are a few steps you can take.
The internet can be your best friend when it comes to finding the right company. There are many resources that not only show customers feedback, but they show how the company interacts with their customers. Using the internet to look at their social media helps you see how involved the company is in the community as well as if they come highly recommended with their customers.
The most commonly known way to look up a business and their customer reviews is Google. Anyone can leave a Google review by just searching the company’s name and clicking the “leave a review” button. Not only can you leave a review, but customers who are inquiring about service can read the reviews left by past customers and they can read how the business responded to them. This allows you to see how the company handles any problems or negative reviews, as well as reading the positive ones.
Google is a great way to find reviews that are best suited for what you are looking for. You can sort them by most relevant and newest or you can sort them by the highest and lowest scored reviews. This makes it easier for you to filter out the reviews that accurately fit the lawn care company’s level of service and valid customer experience.
Keep in mind, customer reviews are only part of the process. Even if you find a few bad reviews you have to consider there are always two sides to the story. And if a company has a handful of bad reviews but thousands of customers, it's probably providing pretty good customer service.
BBB
The Better Business Bureau (BBB) receives reviews about companies and gives a company a rating based on their customer satisfactory. The highest rating is an A+ and the lowest rating is an F.
Not only can you see the review left by the customer, but you can see how it was handled by the company and if the problem was resolved, which is equally as important.
The BBB also shows if the customer is verified to make sure the reviews are legit and reliable. They will make sure a company is being truthful and honest and investigate any fraud against customers and businesses.
Facebook
Social media is a great way to see recommendations, reviews, or just the simple interactions with customers. With Facebook there are many things that customers can leave such as pictures, comments, recommendations, and reviews.
Facebook lets you connect with potentially future and present customers. You can see how many stars a company is rated, as well as any customers reviews and recommendations.
This is a great place to look for reviews because in order to post a review on Facebook, the reviewer needs a profile, meaning it can’t be a fake account. Having reviews left by real profiles, leads to having fewer fake reviews and more reliable sources that people can trust.
Shop Local
Although looking at reviews is a good way to look at a business before hiring them, there are other factors to consider, such as hiring a local company vs. hiring the national guys.
Hiring local is not only important to support your local businesses, but local companies are familiar with the environment, the weather, and most importantly, the soil your grass grows in. Here in Massachusetts, we all know how the weather can change day to day, a local company has specialized treatments for that area, whereas the national guys have a program that is the same no matter where you live.
Finding a reputable lawn care company is important. You want to be able to trust the company, as well as receive excellent customer service. So start your search now because spring is creeping right around the corner
And don't be afraid to ask around. You friends, family, neighbors, and co-workers can be a trusted resource to find the right lawn care company!
If you're looking for more information on lawn care in the North Shore area or are simply ready to speak with someone about your lawn care needs, go to www.GrassmasterPlus.com or call 978-769-3595 for a free quote today!